Customer Service Policy




Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.

Last Revised: 2019-08-15

We value exceptional communication above all else! That is why our dedicated support team works 24/7/365 to help you!

How we handle Customer Service:

  • Our Email/Ticket based Customer Support team is available at Open ticket
  • An email message to this address will create a ticket on our help desk. We will reply within 1 business day.
  • If you don't have access to your email at the moment, you can use our Contact Form to contact us.

Via our Customer Service you can make a General Inquiry or Report Abuse.

To make a general inquiry email us at or fill the General Inquiry Form.

To report any form of abuse activity (spam, phishing, malware etc.) with respect to any Company’s service, email us at or fill the Report Abuse Form.

How we address the abuse complaints:

  • Our Abuse team will go through the complaint to determine the type of abuse.
  • In case of compromised/hacked domain, a warning will be sent to the domain registrant. If the registrant fails to remove the unauthorized content, the domain will be suspended.
  • In case of deliberate abuse such as Phishing/Malware/419 scam/Child Pornography the domain name will be suspended immediately.